Community support post lockdown

Community support post lockdown

An example of how an organisation in North Tyneside, VODA, is adapting the community support it offers, to help people take their first steps back out into the world.

Josie Robinson, VODA’s Ending Loneliness Coordinator commented: “We quickly realised after talking to beneficiaries and volunteers that people are very anxious about coming out of isolation and returning to the world.

“A lot has changed since the lockdown and they are nervous of the unknown, concerned about safety, don’t know the correct protocol for shopping and visiting places and many other things. Some people have spent the whole of lockdown on their own, many suffering from loneliness and isolation.

In response to this issue, VODA have created a number of new “Good Neighbour volunteer buddy” roles:

  1. Good Neighbours Garden Gate Buddy: volunteers will offer a much needed socially distanced chat with a local resident who is feeling socially isolated. https://voda.org.uk/opportunity/good-neighbours-covid-19-garden-gate-volunteer-746/
  2. Good Neighbour Walking Buddy: volunteers who will be there to enable residents to get outside again, explore the local area and regain their confidence with walking. https://voda.org.uk/opportunity/good-neighbours-covid-19-walking-buddy-744/
  3. Good Neighbours Shopping Buddy: volunteers who can help support someone from who has been shielding to go out shopping for the first time since lockdown. https://voda.org.uk/opportunity/good-neighbours-covid-19-shopping-buddy-volunteer-745/

The new roles have been trialled by Good Neighbours’ Volunteer Paul, who provided feedback on how to ensure they work best for both the volunteer and beneficiary.

Paul commented: “I find my role as Shopping Buddy to be incredibly rewarding as I get to see the direct benefit this has on the individual and take great pride in seeing his confidence develop and independence restored.

“Upon first arriving at the shop, my beneficiary was extremely anxious and wasn’t sure if he could cope. After listening to his concerns and providing reassurance that we were doing this as a team, we began shopping. I followed behind him at a 2m distance, helping to watch his back for any space-invading shoppers and guided him around the one way system. As his anxiety was causing him to forget things, I was able to prompt him for items he may have missed. He was exhausted once we reached the checkouts and the support I gave him by packing the shopping was very welcome… as was his smile and sense of achievement to me.”

All roles will be carried out following current social distancing guidelines.

If your group or organisation is offering support to people to rebuild their confidence, then please get in touch so we can share local experience, advice and success stories.

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