Could you be a Befriender?

Could you be a Befriender?

The past year has been tough for many people. A friendly chat cannot solve everything, but it can make a huge difference – in particular to those feeling isolated as a result of the COVID-19 measures.

Local charities are still recruiting volunteer telephone befrienders to provide emotional support and company to people who are feeling lonely.

Befrienders provide both emotional and practical support – including:

  • Emotional support through telephone conversations
  • Explaining correspondence/updated health information and restrictions or giving practical information about where to go or how to do things
  • Signposting to information and advice

 To become a Befriender you will need:

  • A confident and friendly telephone manner with a clear speaking voice
  • A quiet home environment to make the calls, with no one dependent on your care whilst you are making the calls

Interested in becoming a Befriender, but want to find out more first?

VARB is working in partnership with local charity ESRA again, to offer Introductory Training on Volunteering as a Befriender.

Who is the training suitable for?

The training is aimed at anyone considering becoming a volunteer befriender. It is also suitable for people who may be new to volunteering as a befriender and would welcome some introductory training.

When does it take place?

The training will take from 10am to 12 noon on 27 April and 4 May. It will be delivered via zoom over two two-hour sessions, a week apart. Please note, you will need to attend both sessions on 27 April and 4 May.

What does the introductory training cover?

  • Understanding the role of a befriender
  • Understanding social isolation and loneliness
  • Building befriender relationships and boundaries
  • Understanding confidentiality and safeguarding responsibilities
  • Communication and listening skills
  • Ending relationships

To register your interest in a free place on the Introductory training for Volunteer Befriending, please contact or call 01737 762115.

Befriender Volunteer Roles

To find out more about current Volunteer Befriender Roles, including face to face befriending, click on the links below: