Dealing With Difficult Situations and Conversations

Dealing With Difficult Situations and Conversations

Wednesday 3 March 10am- 1pm (via zoom)

This training session is particularly targeted at Volunteer Co-ordinators. It is also be suitable for other staff/volunteers within the voluntary sector, who may face difficult conversations as part of their role.

Topics include:

  • Why do we find some situations and conversations difficult?
  • Moving conversations on
  • Assertiveness techniques

Please enrol here:

or phone 0300 303 3464 quoting C3746487

This training is free of charge to voluntary, community and faith organisations in East Surrey. However, as places are limited, there will be a £10 cancellation charge for organisations who book a place but do not attend. (No charge will be made for organisations providing 48 hours’ notice).

The training is being provided by WEA. Click here to see a full list of their courses in East Surrey.