Dealing With Difficult Situations and Conversations

Dealing With Difficult Situations and Conversations

Wednesday 3 March 10am- 1pm (via zoom)

This training session is particularly targeted at Volunteer Co-ordinators. It is also be suitable for other staff/volunteers within the voluntary sector, who may face difficult conversations as part of their role.

Topics include:

  • Why do we find some situations and conversations difficult?
  • Moving conversations on
  • Assertiveness techniques

Please enrol here: https://enrolonline.wea.org.uk/Online/2019/CourseInfo.aspx?r=C3746487

or phone 0300 303 3464 quoting C3746487

This training is free of charge to voluntary, community and faith organisations in East Surrey. However, as places are limited, there will be a £10 cancellation charge for organisations who book a place but do not attend. (No charge will be made for organisations providing 48 hours’ notice).

The training is being provided by WEA. Click here to see a full list of their courses in East Surrey.

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