Volunteer Form Filler (SH)

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As a Volunteer Form Filler you will provide face to face support to assist people who need help to complete forms relating to disability and appeals. This is to ensure that they are able to provide a true and accurate representation of their circumstances in order to have the best chance of success in assessing appropriate benefits. you will receive full training and support to assess their needs and help them understand how to complete the forms as fully as possible.

What skills do I need?

What do you need to have?

You don’t need specific qualifications or skills but you’ll need to:

be friendly and approachable

  • be non-judgmental and respect views, values and cultures that are different to your own

  • have good listening skills

  • have excellent verbal and written communication skills

  • have good basic maths and IT skills

  • be able to understand information and summarise it

  • be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

  • be willing to undertake training in your role

Posted for
Citizens Advice Surrey Heath (SH)

Quick Enquiry


  • Children
  • Disability
  • Families and Parenting
  • Homeless and Housing
  • Older People


  • Administration and Office
  • Advice and Information


  • Training provided

When can I volunteer?

Start Date: 28/04/2021

End Date: 29/07/2023

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes


Surrey Heath House
Knoll Road
GU15 3SY

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