Welcome Team Volunteer (SH)
A warm welcome is so important for our Service Users,
visitors, and benefactors. A team of Volunteers is needed to
welcome in guests, offer them a warm drink and check their
immediate needs for a hot lunch and/or food parcel.
The Welcome Team enable our Case Workers to stay on task,
using their specialist skills to support the diverse, complex and
immediate needs of Service Users who are in Crisis. The
Hope Hub (THH) runs an appointment booking system for
Service Users to see our Case Workers or Training and
Employment Coaches. However, some people in desperate
need do arrive without an appointment. CCTV cameras
enable us to see who it is at the door and match visitors with
known appointments or staff support.
In and around welcoming duties, Volunteers are needed to
pack food parcels and to keep the food and clothes storage
areas well organised, and manage any other gifts or
donations. This will help our Case Workers and our Service
Users enormously.
   Â
We aim to welcome back Volunteer cooks to prepare freshly
cooked meals each day, but when that is not possible it will
also be the Volunteer’s role to warm through ready cooked
meals for Service Users.
Full Role Description:Â https://thehopehub.org.uk/wp-content/uploads/2022/02/Welcome-Team-Volunteer-Role-Description-01_02_2022.pdfÂ
What skills do I need?
Have a positive outlook and manner.
• Are able to help without judgement or discrimination.
• Are excellent communicators.
• Have skills in managing some challenging behaviour with the staff support team at hand.
• Are well organised, can prioritise and multi-task.
• Are physically fit enough to undertake bending and lifting of food and clothing packages.
• Will be reliable and committed to the role.   Â
Essential requirements – The Hope Hub team can help and support with the following:
• A DBS check is required when working directly with vulnerable Service Users.
• A Level 2 Food Safety and Hygiene Certificate is beneficial when working with food. This can be
undertaken remotely or with support, over one day or longer as you wish.
Posted for
The Hope Hub (SH)
Interests
- Black, Asian & Minority Ethnic (BAME)
- Domestic Abuse, Rape and Sexual Abuse
- Emergency Response
- Homeless and Housing
- LGBT+
- Mental Health
- Older People
- Prisoners & Ex-Offenders
- Refugees
- Substance Misuse and Addiction
- Young People
Activities
- Administration and Office
- Advice and Information
- Befriending & Buddying
- No specific activites
Details
- DBS check required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Written role description
When can I volunteer?
Start Date: 10/05/2019
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | No | Yes | Yes | Yes | Yes | No | No |
| Afternoon | No | Yes | Yes | Yes | Yes | No | No |
| Evening | No | No | No | No | No | No | No |
Availability Details
We are open Tuesday to Friday from 09.30 – 15.30 hrs Days and Hours of Work to be agreed with you.
Location
The Hope Hub Building (Rear of Library)
Knoll Road
Camberley
Surrey
GU15 3SY
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